Changes or Cancellations of Your Order
Please contact your salesperson or customer service immediately if you need to make changes to your order.
If you purchased from our stock:
Within 3 days of your purchase or receipt of your merchandise, you may cancel and reselect, or return your merchandise and have your money refunded. Delivery charges will not be refunded. Upon return and inspection of the merchandise, your account will be credited and your refund will be processed accordingly. Items sold “AS-IS” may not be cancelled, exchanged or refunded.
If you purchased through Special Order”
You may cancel or change your special order within 3 days of placing your order without a cancellation fee, if the manufacturer has not begun production. The cancellation fee will be 25% of your order. If you reorder merchandise in place of your canceled special order, the cancellation fee will be 15% of your cancelled order. In addition, if your merchandise has been delivered, it must be picked up immediately.